Payout Verification is an additional review that the Nas.com Risk and Compliance team may require before releasing your payouts.

If your business is selected for Payout Verification:

💡 Important: Payout Verification is separate from Initial Verification. Passing Initial Verification does not mean you will not be asked to complete Payout Verification later.

Payout Verification is an additional review conducted by the Nas.com Risk and Compliance team before a payout can be released.

Business Owners who begin earning on Nas.com may be required to provide additional information about themselves, their business, and their products or services.

If your business is required to complete Payout Verification, the team will contact you through the email address connected to your business.

Your payout may be delayed during the review. Even after your business is cleared, processing may take longer than usual depending on the evaluation process and how promptly the required information is received.

Your business may be selected for review for reasons including:

If you are asked to complete Payout Verification, you must provide complete information and the necessary documents requested in the form.

The form may require the following:

Copy your business link from your Nas.com portal.

To find it, go to Website → My business page → Your business link.

Enter the same email address you used to create your business.

Enter the country of your citizenship or the country you are originally from.

💡 Note: If you are from Venezuela, you will be prompted to review a disclaimer regarding your bank details.

Provide your full current residential address, including:

This information will also be used for validation once you become eligible for payout.

Provide social media links that help demonstrate the legitimacy of your services or verify your identity.

You may submit links to your Facebook page, Instagram, TikTok, X, or other relevant social media accounts.

If your business does not have social media accounts, provide a link to your personal Facebook or Instagram profile.

Select the type of government-issued identification you are submitting.

Upload a valid national ID or passport.

Make sure the photo is clear and all details are readable.

A selfie holding your valid ID is required and increases your chances of getting approved.

Make sure both your face and the details on your ID are clearly visible and easy to read.

Upload a valid document showing your full name and residential address.

Accepted documents include:

Make sure all details are clearly visible.

Upload a recent bank statement issued within the last 3 months.

The statement must clearly show your full legal name and complete residential address. All details must be visible and unedited.

Briefly describe your business, including its purpose and the services, content, or value you provide to members.

Provide documentation confirming that you own the content, product, or material you are selling, or that you have the legal rights and permission to distribute it.

Examples include:

Make sure all details are visible.

Explain how you determined your prices and fees.

Include what members receive, the value you provide, and any factors that influenced your chosen rates.

Share links to your official website, portfolio, or member testimonials that help verify your services and demonstrate the value you provide.

After you submit the form:

💡 Important: If your business does not meet compliance requirements, your payouts will remain on hold and further investigation may be required.

Payout Verification is an additional review that the Nas.com Risk and Compliance team may require before releasing your payouts. It is separate from Initial Verification and may be requested even if you have already passed the initial process.

If you receive a Payout Verification request, complete the external form and provide all required information and documents. The review typically takes 1–3 business days, with the result sent by email.

Your payout may be delayed while your business is under review. If your business does not meet compliance requirements, your payouts may remain on hold, and affected payments may be refunded to members.

For payout status follow-ups, contact help@nas.com.

Q: What does it mean if I receive an email asking me to complete Payout Verification?

It means your business is under review, and the Risk and Compliance team needs additional information about your business and products. Your payout is put on hold and may not be processed within the usual timeframe.

If you do not submit the form, your business may be restricted, and you will not be able to accept payments from members. Once your business has been cleared for payout, the restriction will be lifted.

Q: I already completed Initial Verification. Why do I need to complete another verification form?

Initial Verification and Payout Verification are separate processes. Even if you have completed and passed Initial Verification, you may still be required to complete the Payout Verification Form before your payout can be released.

Payout Verification collects more detailed information about you and your business to confirm that your business activities comply with Nas.com standards and the guidelines of its payment and financial partners.

Q: Why haven't I received my payout within the usual processing time?

Check the email address connected to your business. You may have received a notification asking you to complete the Payout Verification Form.

If your business is under review, your payout may be delayed until the review is completed.

Q: Can I be asked to complete Payout Verification again in a future month?

Yes. Your business may remain under review or require additional verification in a subsequent month. This can happen when new updates to your business require further clarification.

The Risk and Compliance team will contact you by email if additional information is needed. Your previous submission and its result may or may not affect the new review, depending on the nature of the case.

Q: Why will my earnings be refunded to members if my Payout Verification is rejected?

The Risk and Compliance team investigates your business activities. If the review identifies probable cause that earnings should be returned to members, based on indicators of violations or patterns flagged by payment partners, affected payments may be refunded.

Nas.com must prioritize member protection and uphold the standards set by its payment partners.

Q: I already delivered my products or services. Can I appeal a decision to refund my earnings?

If the final decision is to refund your earnings, the refund will still be required. This is necessary to uphold transparency, protect the integrity of the platform, and comply with legal and financial standards.

Nas.com works with banks and payment gateway partners that are obligated to flag transactions that appear suspicious or fall outside regulatory guidelines. When these concerns arise, particularly when Nas.com policies have been violated, action such as issuing refunds may be required to protect all parties involved.

As an alternative way to receive payment for services already delivered, Nas.com suggests communicating directly with your members to discuss an alternative payment method outside the platform.

Q: Where can I follow up on my payout status?

Email help@nas.com and mention that you are following up on your payout for the month.

If you have questions or need help, you can: