In this article:
🔥 Quick Summary
Nas.com supports multiple payment methods depending on the buyer’s country and region.
Supported payment methods may include:
Credit and debit cards
Local bank transfers
Digital wallets
Regional payment gateways
📌 Available payment methods are automatically shown during checkout based on the customer’s location.
🌍 Global Payment Methods (All Countries)
Nas.com supports international credit and debit card payments globally.
Supported Cards
Visa
Mastercard
American Express (AMEX)
📌 Credit and debit cards support both:
One-time purchases
Subscription payments
🌍 Local Payment Methods (Selected Countries)
Some countries support additional localized payment methods during checkout.
Country | Supported Local Payment Methods |
Argentina | Mercado Pago, Efectivo |
Brazil | Pix, Boleto, Digital Wallets, Nubank Installments |
Chile | WebPay, Sencillito, ServiPag, Digital Wallets |
Colombia | PSE, Efecty, Nequi |
India | UPI, Razorpay |
Mexico | SPEI, OXXO, OXXO Pay, Mercado Pago |
Peru | PagoEfectivo, SafetyPay |
📌 Local payment methods are generally available for one-time purchases only and may not support recurring subscription payments.
📌 Subscription products may still require credit or debit card payments depending on the region and payment provider.
👍 Benefits of Using Nas.com Payments
Nas.com Payments allows creators and businesses to manage payments directly within Nas.com without needing external payment tools.
With Nas.com Payments, you can:
Accept payments globally using supported cards and local payment methods
Support both one-time purchases and recurring subscriptions
Automatically manage subscription renewals and access removal for failed payments
Process refunds directly from your dashboard
Benefit from built-in fraud monitoring and chargeback handling
Complete KYC verification directly inside Nas.com
Receive payouts based on your country and supported payout provider
💡 All payment management, transactions, and payouts are handled directly within your Nas.com business dashboard.
📊 How to Check Which Payment Method a Member Used
Business owners can view the payment method used for each transaction from both the Nas.com web portal and mobile app.
To check the payment method:
Go to Money
Select Transactions
Tap or click on a transaction to open the details panel
Desktop View:
Mobile View:
You will be able to see:
Payment method used (example:
CARD - AMEX)Amount paid by the member
Discounts or promo codes applied
Fees and payout details
Net amount received
💡 This can help when:
Verifying customer payment claims
Checking which payment methods members are using
Reviewing refunds or failed payments
Confirming transaction details before issuing support
⚠️ If a transaction does not appear in Money → Transactions, the payment may have failed or is still processing.
Ask the member for:
A screenshot of the payment attempt
The receipt or payment confirmation
The email used during checkout
Then escalate the case to support if needed.
🚨 A Customer’s Payment Failed — What Should They Do?
Payment failures can happen for several reasons, including:
Insufficient funds
Expired or blocked cards
International or online payments not enabled
Bank security restrictions
Incorrect payment details
Temporary bank or payment gateway issues
Recommended Troubleshooting Steps
Ask the customer to:
Try a different credit or debit card
Confirm that online and international payments are enabled
Double-check their payment details before retrying
Contact their bank to approve the transaction if it was blocked
Retry the payment after a few minutes
💡 Some local payment methods may only be available in specific countries or for one-time purchases.
⚠️ If the payment still does not appear in Money → Transactions, the payment was likely unsuccessful or is still processing.
🌀 For more information about failed payments, refer to the payment troubleshooting guide.
📝 In Summary
Nas.com supports global card payments and selected local payment methods depending on the customer’s country and region.
Key Things to Know
Credit and debit cards support both:
One-time purchases
Recurring subscriptions and memberships
Most local payment methods are available for one-time purchases only and generally do not support recurring payments or subscriptions.
Available local payment methods vary by country and may change over time based on payment provider support.
Business owners can view payment details anytime by going to:
Money → Transactions
There, you can check:
Payment method used
Transaction amount
Discounts applied
Fees and payout details
Refund status
💡 Payment availability may differ depending on the customer’s country, bank, device, or payment provider.
❓ Frequently Asked Questions (FAQ)
Q: Does Nas.com support PayPal?
No. Nas.com currently supports:
Credit and debit cards
Selected local payment methods available in supported countries
PayPal is not currently supported.
Q: Can local payment methods or e-wallets be used for subscriptions?
No. Most local payment methods are only available for one-time purchases.
Recurring subscriptions and memberships require a credit or debit card.
Q: How can a customer update their payment method for a subscription?
Customers can update their payment method by going to:
Profile & Account → My Subscriptions → Memberships → Select Community → Change Payment Method
They can then enter a new supported card for future subscription payments.
Q: Why was a customer’s payment declined?
Payments may fail due to:
Insufficient funds
Expired cards
Incorrect payment details
Online or international payments being blocked by the bank
Bank security restrictions
Ask the customer to try another card or contact their bank for approval.
🤝 Need extra help? Work with a Nas.com Expert
If you need hands-on help for your business, you can work directly with a vetted Nas.com Expert.
Nas.com Experts are experienced professionals reviewed by the Nas.com team who can help with setup, strategy, and specific business needs.
Explore available experts here:
💬 Contact Support
If you have questions or need help, you can:
Use the chat widget inside the platform (bottom right corner) or message us through WhatsApp at http://wa.me/+19294260851
Email us at help@nas.com