In this article:
๐ฅ Quick Summary!
When you register for an event on Nas.com, you'll receive access to your event based on the event type.
๐ป Online events
After registering, you can join the event using the event link provided in:
Your registration confirmation email
The event page
The Nas.com mobile app
You'll be able to join the event once the organizer makes the event available.
๐ In-person events
After registering, you'll receive a digital event ticket containing a unique QR code.
You can access your ticket from:
Your registration confirmation email
The event page
The Nas.com mobile app
Present your QR code during check-in for fast entry to the event.
๐ค For event organizers
Organizers can:
Scan attendee QR codes using the Nas.com mobile app.
Manually check in attendees if needed.
View attendee check-in status in real time.
๐ก The attendee experience differs depending on the event type. Online events use event links, while in-person events use QR code tickets for check-in.
๐๏ธ In-person Events: Accessing Your Ticket
After registering for an in-person event, you'll receive a unique QR code ticket. This ticket is required for check-in at the event venue.
You can access your ticket in several ways:
๐ง Your registration confirmation email
๐ Your event page on the web
๐ฑ The Nas.com mobile app
๐ง Access Your Ticket from Your Email
After your registration is confirmed, Nas.com sends a confirmation email containing your event details.
From the email, click View event to open your event page and access your QR code ticket.
๐ Access Your Ticket from the Event Page (Web)
Once you're registered, your event page will display a View my ticket button.
Click View my ticket to open your QR code ticket.
Your ticket includes:
QR code for event check-in
Event name
Date and time
Event location
Ticket ID
Present this QR code to the event organizer during check-in.
๐ฑ Access Your Ticket in the Nas.com Mobile App
If you're using the Nas.com mobile app, open your registered event and tap View my ticket.
Your QR code ticket will open and can be presented directly from your phone during check-in.
๐ก Tip: You can also take a screenshot of your QR code ticket before arriving at the venue in case you have limited internet access.
๐ป Online Events: Joining Your Event
After registering for an online event, you won't receive a QR code ticket. Instead, you'll receive access to the event's join link.
You can access the event link through:
๐ง Your registration confirmation email
๐ Your event page on the web
๐ฑ The Nas.com mobile app
๐ก The event organizer controls when the join link becomes available. If the event hasn't started yet, you may need to wait until the organizer opens access.
๐ง Access the Event Link from Your Email
After your registration is confirmed, Nas.com sends a confirmation email containing your event details.
Click View event to open your event page, where you can access the online event.
๐ Join an Online Event from the Event Page (Web)
Once you're registered, your event page will display a Join event button when the organizer makes the session available.
Click Join link to open the meeting in your browser or video conferencing platform.
The event page also includes:
Event name
Date and time
Online event information
Event description
Community information (if applicable)
๐ฑ Join an Online Event in the Nas.com Mobile App
If you're using the Nas.com mobile app, open your registered event.
When the event is available, tap Join event to launch the online session.
๐ Where Can I Find My Event Link?
If you can't find your online event link, check these locations:
Your event confirmation email
Your registered event page on Nas.com
The Nas.com mobile app
If the Join event button isn't available yet, the organizer may not have opened access or the event has not started.
๐ฅ Event Organizer: Checking In Attendees
If you're hosting an event, you can check in attendees directly from the Nas.com mobile app.
The check-in experience differs depending on the event type:
๐ In-person events: Scan attendees' QR code tickets or check them in manually.
๐ป Online events: Check attendees in manually from the attendee list, as QR code scanning is not required.
๐ Checking In Attendees for In-person Events
For in-person events, attendees receive a QR code ticket after registering.
To check attendees in:
Open your event in the Nas.com mobile app.
Tap Check in attendees.
Scan the attendee's QR code ticket.
If needed, tap Check in manually to search for and check in attendees without scanning.
After a successful scan, the attendee's status is immediately updated.
๐ฑ QR Code Scanner Statuses
When scanning attendee QR codes, the scanner displays different statuses depending on the result.
โ Checked in successfully
If the QR code is valid and the attendee has not yet been checked in, you'll see a success message confirming the attendee has been checked in.
โน๏ธ Already checked in
If the attendee has already been checked in, the scanner will notify you that the ticket has already been used.
โ Invalid QR code
If the QR code is invalid or cannot be recognized, the scanner will display an error message.
You can tap Scan again and try scanning the ticket once more.
๐ก Tip: If scanning continues to fail, you can manually search for the attendee and check them in from the attendee list.
๐ป Checking In Attendees for Online Events
Online events do not use QR code tickets.
Instead, organizers can manually mark attendees as checked in.
To check attendees in:
Open your online event.
Tap Check in attendees.
Select the attendee from the list.
Tap Check in.
This updates the attendee's status without requiring QR code scanning.
๐ก Tip
For in-person events, QR code scanning is the fastest way to check attendees in.
For online events, attendee check-in is completed manually since no QR code tickets are issued.
๐ In Summary
Whether you're attending or hosting an event, Nas.com provides different experiences based on the event type.
๐ For attendees
In-person events include a QR code ticket for event check-in.
Online events provide a Join event link instead of a QR code ticket.
You can access your ticket or event information from your confirmation email, the event page, or the Nas.com mobile app.
๐ค For event organizers
Use the Nas.com mobile app to manage attendee check-ins.
In-person events support QR code scanning as well as manual check-in.
Online events use manual attendee check-in only.
Using digital tickets and built-in attendee management helps create a faster, smoother event experience for both organizers and attendees.
โFrequently Asked Questions
Q: Where can I find my event ticket?
For in-person events, you can access your QR code ticket from:
Your registration confirmation email
The event page
The Nas.com mobile app
Q: Where can I find my online event link?
For online events, your join link is available from:
Your registration confirmation email
The event page
The Nas.com mobile app
If the Join event button isn't available yet, the organizer may not have opened access or the event hasn't started.
Q: Why didn't I receive a QR code ticket?
QR code tickets are only generated for in-person events.
If you registered for an online event, you'll receive a Join event link instead.
Q: Can I access my ticket from the Nas.com mobile app?
Yes. If you've registered for an event, you can open the event in the Nas.com mobile app to view your QR code ticket (for in-person events) or join the event (for online events).
Q: What happens if my QR code won't scan?
If your QR code cannot be scanned, the organizer can manually search for your registration and check you in from the attendee list.
Q: Can organizers manually check in attendees?
Yes. Organizers can manually check in attendees from the attendee list without scanning a QR code.
Q: Can organizers scan QR codes for online events?
No. QR code scanning is only available for in-person events.
Online events use manual attendee check-in.
Q: Can I use a screenshot of my QR code ticket?
Yes. A screenshot of your QR code ticket can be scanned during check-in, provided the QR code is clear and fully visible.
Q: Can I access my ticket after registering?
Yes. Once your registration is confirmed, you can access your ticket or event details at any time through your confirmation email, the event page, or the Nas.com mobile app.
๐ค Need extra help? Work with a Nas.com Expert
If you need hands-on help for your business, you can work directly with a vetted Nas.com Expert.
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๐ฌ Contact Support
If you have questions or need help, you can:
Use the chat widget inside the platform (bottom right corner) or message us through WhatsApp at http://wa.me/+19294260851
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