Welcome! You’ve joined a business on Nas.com.

Nas.com is an AI-powered platform where businesses can sell digital products (courses, events, services) and physical products (ecommerce items) — all in one place.

You can access your business through:
• 📱 The mobile app (best for daily use, updates, and engagement)
• 💻 The web portal (best for viewing content, purchases, and account settings)

Nas.com provides the platform, payments, and system experience. The Business Owner runs the business — they create the products, set prices, manage the community, and deliver the experience.

This guide will help you navigate the platform so you can access your purchases, stay updated, and get the most out of your experience.

To avoid confusion, it’s important to understand who handles different parts of your experience:

Nas.com provides the technology that powers the business. This includes:
• App and web access
• Login and account management
• Payment processing and security
• System notifications and platform performance

The Business Owner runs the actual business you joined. They are responsible for:
• Creating and selling products (digital and physical)
• Setting prices, schedules, and offers
• Managing the business and communication
• Delivering content, events, or products
• Handling refunds and business-specific requests

• Contact Nas.com Support for technical issues (login problems, payment errors, app issues)
• Contact the Business Owner for anything related to the product or experience (content, delivery, refunds, events, or orders)

You can access your business on Nas.com through both mobile and web.

Download the Nas.com app from the App Store or Google Play to stay updated, receive notifications, and engage easily.

You can also access Nas.com through your browser for a full view of your purchases, content, and account.

Make sure you log in using the same email address you used to purchase or sign up.

If you used Apple Pay, your purchase may be linked to a private relay email (e.g. @privaterelay.appleid.com). You will need to log in using that email to access your account.

One account gives you access to all the businesses you’ve joined on Nas.com.

If you’ve joined more than one business, you can switch between them easily:

Tap the business logo (top left) to see a list of businesses you’ve joined, then select one to switch.

Click the dropdown next to the business name in the sidebar to switch between businesses.

💡 Tip: Make sure you are logged in with the correct email. If you don’t see a business, you may have used a different email when signing up or making a purchase.

Businesses on Nas.com use the platform to share updates, communicate with customers, and keep you engaged.

View announcements, updates, and content shared by the business. You can like and comment to interact.

To access:
• Go to the business page
• Tap or click the Community tab
• Scroll through the Feed

Some businesses provide access to private chat groups (e.g. WhatsApp, Telegram, Discord) for direct communication.

To join:
• Go to the business page
• Open the Community tab
• Tap “Join community chat” (if available)

Desktop view:

Mobile view:

💡 Note: Not all businesses offer chat groups. Availability depends on the Business Owner.

⚠️ If the link is expired or not working, contact the Business Owner so they can update it.

You can access everything you’ve purchased directly on Nas.com.

To access your digital products:

• Go to the business page
• Tap or click the Products tab
• Select the product you joined or purchased

Desktop view:

Mobile view:

Your physical product orders are stored in your Purchase History.

📱 On Mobile:
• Tap Me (bottom right)
• Go to Purchase History

💻 On Web:
• Click your profile picture (top right)
• Select Purchase History

As a member, you’ll receive updates through the mobile app and email.

You may receive push notifications for:

• Messages and activity
• Important reminders
• Purchases and payment updates

To manage your notifications:
Go to Me → Notifications, then turn alerts on or off based on your preference.

You may also receive emails from the business you joined, such as updates, announcements, and reminders.

To manage email preferences (Web):
Click your profile picture (top right) → Profile Settings → Email Notifications

You can manage your subscription anytime through the Member Portal.

Cancel, upgrade, or switch plans without contacting support.
👉 [Read Guide: How to Change or Cancel Your Membership]

Refunds are not handled by Nas.com.

Because you paid the Business Owner, they manage refund decisions.
To request a refund, contact the Business Manager directly.

Your payments are processed securely via Stripe (a global payment provider).

• Your full card or bank details are never shared with the Business Owner
• The Business Owner can only see basic info (e.g., name and email)

💡 Tip:
For billing issues (charges, access, refunds), always contact the Business Manager first.

To get the fastest answer, check this table before reaching out:

If you have questions or need help, you can: