Already own a domain purchased from another provider? You can connect your existing domain to your Nas.com business and use it as your custom website address.

By connecting an existing domain, you can:

✅ Use your own branded domain with your Nas.com business
✅ Replace your default Nas.com URL with a custom web address
✅ Continue managing your domain through your existing domain provider
✅ Create a more professional and recognizable online presence

To connect a domain, you'll need to update your domain's DNS settings and verify the connection in Nas.com.

⚠️ Important: Custom Domains are available only to businesses with an active Platinum subscription and Nas.com Trusted Business verification.

Before connecting an existing domain to your Nas.com business, please note the following:

💡 DNS changes may take some time to propagate, depending on your domain provider. If your domain is not verified immediately, please wait a few minutes and try again.

To connect an existing domain to your Nas.com business:

You'll then be redirected to the domain connection flow, where you can enter the domain you want to connect.

Nas.com will check whether the domain is already connected to another Nas.com business.

If the domain is available, you'll proceed to the DNS setup step.

💡 Make sure to enter the root domain (for example, yourbrand.com) instead of including prefixes such as www or https://.

After entering your domain, Nas.com will display the DNS record(s) required to connect your domain.

⚠️ The DNS record(s) displayed may vary depending on your domain setup. Be sure to add the record(s) exactly as shown.

After submitting your DNS records, Nas.com will begin verifying and connecting your domain to your business page.

You'll first see a confirmation screen indicating that the connection process has started.

Click View Domain to open the Domain page and monitor your domain status.

Once the connection is successful, your custom domain will appear as Primary • Active.

💡 During the verification process, your domain may temporarily show a Connecting status. This is normal and no additional action is required.

⚠️ DNS propagation may take a few minutes to complete. In some cases, it may take longer depending on your domain provider.

After connecting your domain, you can also:

👉 Learn more in 🌐 Buy and Purchase Custom Domains on Nas.com

https://help.nas.com/en/articles/15692398-buy-connect-and-manage-custom-domains-on-nas-com

If you already own a domain from another provider, you can connect it to your Nas.com business and use it as your custom website address. Simply add the DNS record(s) provided by Nas.com to your domain provider's DNS settings, and Nas.com will verify and connect your domain automatically. Once connected, your custom domain becomes the primary web address for your business, helping you create a more professional and recognizable brand presence online.

Q: Can I connect a domain that I purchased outside of Nas.com?

Yes. You can connect a domain purchased from any supported domain registrar, such as GoDaddy, Namecheap, Cloudflare, or other providers.

Q: Do I need a Platinum subscription to connect a custom domain?

Yes. Custom Domains are available exclusively to businesses on the Platinum plan.

Q: Do I need to be a Nas.com Trusted Business to use Custom Domains?

Yes. Your business must be both:

before you can connect a custom domain.

Q: How long does it take for my domain to connect?

Most domain connections are completed within a few minutes. However, DNS propagation may take longer depending on your domain provider.

Q: Why does my domain show a "Connecting" status?

The Connecting status means Nas.com is still verifying your DNS records. This is normal and usually resolves automatically once DNS propagation is complete.

Q: Can I connect the same domain to multiple businesses?

No. A custom domain can only be connected to one business at a time.

Q: I updated my DNS records, but my domain is still not connecting. What should I do?

First, verify that the DNS records were entered exactly as shown in Nas.com. If the issue persists after waiting for DNS propagation, please contact the Support team for assistance.

Q: Can I manage or renew my externally purchased domain on Nas.com?

No. Domains purchased from external providers must continue to be managed and renewed through the original domain registrar (for example, GoDaddy, Namecheap, or Cloudflare). Nas.com only manages the connection between the domain and your business page.

If you need hands-on help for your business, you can work directly with a vetted Nas.com Expert.

Nas.com Experts are experienced professionals reviewed by the Nas.com team who can help with setup, strategy, and specific business needs.

Explore available experts here:

👉https://nas.com/expert

If you have questions or need help, you can: