In this article:
π₯ Quick Summary
Events on Nas.com allow you to host online, in-person, or hybrid experiences for your community and customers.
With Events, you can:
Create free or paid events
Sell tickets and manage registrations
Host online or in-person experiences
Customize event details, ticket types, and attendee information
Track registrations and manage attendees
Promote your event using Magic Content and Magic Ads
In this guide, you'll learn how to create, publish, manage, and promote Events on Nas.com.
π€ What Are Events?
Events allow you to bring your community and customers together through live experiences.
You can use Events to host:
π» Webinars and online workshops
π€ Masterclasses and live trainings
π€ Networking sessions and meetups
π’ In-person gatherings and conferences
π Hybrid events that combine online and in-person experiences
Events can be offered for free or as paid experiences with ticket sales.
Depending on your event type, you can:
Set event dates and times
Create multiple ticket types
Limit attendee capacity
Collect attendee information during registration
Check in attendees using QR codes
Track registrations and attendee activity
π‘ Use Events when you want to host live experiences and engage directly with your audience in real time.
π Before You Start
Before creating your event, make sure you have the following prepared:
A clear event title and description.
Your preferred event date and time.
An event cover image to attract attendees.
Your event location details (for example, a Zoom link for online events or a physical venue address for in-person events).
Your pricing and access settings, including whether the event will be free or paid.
Information about your event host(s) or speaker(s), if applicable.
π‘ Events can be created and managed from both the Nas.com desktop platform and mobile app.
β¨ Step 1: Create an Event
To create an event:
π₯οΈ On Desktop
From your left navigation menu, click Products.
Click + Create in the top-right corner.
Select Event.
π± On Mobile App
Open the Nas.com mobile app.
Navigate to Products.
Tap the + icon in the top-right corner.
Select Event.
You'll then be taken to the event setup page where you can configure your event details, location, pricing, hosts, and other event settings.
π₯οΈ On Desktop:
π± On Mobile App:
πΌοΈ Add a Cover Image
Add a cover image or video to showcase your event.
You can:
Upload your own images or videos
Select images from Unsplash
Add multiple images by clicking or tapping Add more
π₯οΈ On Desktop: Click the Unsplash tab to browse and select images.
π± On Mobile app: The image gallery displayed when adding a cover contains images from Unsplash. Tap Choose from library to upload photos or videos from your device.
Supported media:
Images: Recommended aspect ratio of 16:9, maximum size 5 MB
Videos: Maximum duration of 3 minutes, maximum size 100 MB
π‘ A compelling cover image can help increase registrations and attract more attendees.
π Add an Event Title
Enter a clear and descriptive title for your event.
Examples:
Weekly Community Meetup
Beginner Yoga Workshop
Live Business Q&A
π Configure Event Details
Open the Details section to configure your event schedule.
You can set:
Start date and time
End date and time
Timezone
Event description (optional)
Use the description field to explain what attendees can expect from the event.
Event URL
An event URL is automatically generated based on your event title.
You can edit the URL to create a shorter or more memorable link.
π± In the mobile app, you can update the event URL by navigating to:
Event Settings β Event URL
π Set the Event Location
Choose whether your event will be held Online or In Person.
Online Events
Paste the meeting link for platforms such as:
Zoom
Google Meet
Microsoft Teams
Twitch
In-Person Events
Enter your venue or physical address.
You can also choose whether attendees can view the location before registering.
π± In the mobile app, tap Location and select either Online or In Person.
π° Configure Pricing & Access
Choose how attendees can register for your event.
You can:
Offer the event for free
Charge a fixed ticket price
Restrict access by membership tiers
Choose how you want to price your event.
Same Price for All Membership Tiers
Select All Members if everyone should have access to the event at the same price.
You can also enable Flexible Pricing, which allows customers to pay any amount above your minimum price.
Different Pricing by Membership Tier
Select By Tiers to customize pricing for each membership tier.
This allows you to:
Set different prices for different membership tiers
Offer the event for free to specific tiers
Restrict access for selected tiers by disabling the product
π‘ This option is ideal if you want to provide exclusive access or special pricing based on membership tiers.
π³ Understand Your Price Breakdown
After entering a price, click View breakdown to see how your pricing is calculated.
The breakdown shows:
Nas.com fee
Payment processing fee
Amount paid by the customer
Amount you receive
If you see Passed on in green next to the fees, it means the fees are charged to the customer and not deducted from your earnings.
For example:
You set the event price to $25
The customer pays $26.34
You receive the full $25
π± In the mobile app, tap Pricing and access to configure your event pricing.
π‘ To learn how fee pass-through works and how to enable Pass fees to customers, see π« Pass on Fees to Members:
π‘To learn more about Nas.com fees and payment processing fees, see πΈ Nas.com Fee Structure:
Discounts
Once a price is added, you'll be able to create discount codes for your event.
Click + Discount.
You'll be able to:
Enter a discount code.
Set the discount percentage.
Configure redemption limits.
Define a validity period for the discount code.
β οΈ Discount codes are only available when using All Members pricing and are not supported for By Tiers pricing.
π± In the mobile app, discounts can be managed from:
Event Settings β Registration β Discounts
Limit Capacity
Enable this option to limit the number of attendees who can register. Registration will automatically close once the maximum capacity has been reached.
π± In the mobile app, tap Capacity to set the attendee limit or choose Unlimited.
Bulk Registration
Allow attendees to purchase multiple tickets in a single registration. You can also specify the maximum number of tickets each attendee can purchase.
π± In the mobile app, this setting is available under:
Event Settings β Registration β Bulk Registration
Require Approval
Enable this setting if you'd like to manually approve attendee registrations.
π± In the mobile app, tap Require approval to enable this setting.
β οΈ Event approval cannot be enabled if community membership applications are currently turned on and there are members pending approval.
π€ Select a Host
Choose who will host the event.
You can:
Select an existing Community Manager
Create a new custom host profile
Custom hosts can include:
Host name
Host bio
Profile image
π± In the mobile app:
Tap Host
Select an existing Community Manager, or
Tap Custom host to create a new host profile
π¬ Add an Event Chat Group
Add a group chat to allow attendees to interact before, during, and after the event.
Simply add the URL of your preferred chat platform.
π± In the mobile app, this setting is available under:
Event Settings β Group Chat
βοΈ Step 2: Manage Your Event
After creating your event, you'll be redirected to the event management page. From here, you can manage registrations, attendees, emails, marketing materials, and publish your event.
ποΈ Registration Tab
The Registration tab allows you to manage how attendees register for your event.
You can:
Update Pricing & Access.
Add or edit discount codes.
Enable or disable Close registration.
Set or update capacity limits.
Enable Bulk registration.
Enable Require approval.
Hide the attendee list to prevent attendees from seeing who else has registered for the event.
Add custom registration questions to collect additional attendee information.
Supported registration question types include:
Text β Collect free-form responses.
Number β Collect numeric responses.
Single select β Allow attendees to choose one option from a list.
Multi select β Allow attendees to select multiple options.
URL β Collect website or profile links.
You can also mark questions as Required to ensure attendees provide the requested information before completing registration.
π± Mobile App: To access registration settings, navigate to Event Settings β Registration. The Hide attendee list option can be found directly under Event Settings.
π₯ Attendees Tab
The Attendees tab allows you to view and manage everyone who has registered for your event.
From this tab, you can:
View all registered attendees and their registration details.
Filter attendees by status, such as Going, Not going, Refunded, Checked in, or Abandoned checkout.
Search attendees by name, email address, or ticket number.
Track attendee registration dates and attendance status.
Click on an attendee to view additional details, including their registration date, ticket information, and ticket ID.
Manually check attendees in during the event.
Export attendee information for reporting or record-keeping.
Send messages directly to attendees.
π‘ The attendee list will remain empty until your event is published and attendees begin registering.
π± Mobile App
To view attendees in the mobile app:
Open your event.
Under Attendees, tap the attendee count (for example, 79 people going).
From the attendee list, you can:
Search attendees by name, email address, or ticket ID.
Filter attendees by status, such as Going, Not Going, Refunded, or Abandoned checkout.
View attendee registration dates and statuses.
Add attendees manually.
Check attendees in manually during the event.
Message attendees directly.
Tap the Scan icon in the upper-right corner to scan attendees' QR code tickets and check them in at the event.
π‘ For detailed instructions on scanning QR code tickets, see QR Code Ticket Scan-In (Check-In) for Events:
π§ Emails Tab
The Emails tab allows you to customize the emails attendees receive before your event.
You can personalize the email subject and message, use dynamic variables to automatically insert attendee and event information, and send yourself a test email before saving your changes.
π‘ For the best experience, we recommend managing event emails on the desktop platform. The mobile app currently allows you to edit the registration confirmation email only.
βοΈ Registration Confirmation Email
The Registration confirmed email is automatically sent after someone successfully registers for your event.
To customize it:
Open the Emails tab.
Click the βοΈ Edit icon beside Registration confirmed.
Update the email Subject and Body.
Click Send test mail if you'd like to preview the email.
Click Save.
You can use the following variables to personalize your email:
{name}β Attendee's name{event_name}β Event name{community_name}β Your business name
β° Scheduled Reminder Emails
Nas.com can automatically remind attendees before your event starts.
Two reminder emails are available:
24 hours before the event
1 hour before the event
For each reminder, you can:
Enable or disable the email
Edit the email subject
Customize the email message
Send yourself a test email before saving
To edit a reminder:
Open the Emails tab.
Click the βοΈ Edit icon beside the reminder.
Turn Enable email on or off.
Update the subject and body.
Click Send test mail to preview the email.
Click Save.
π‘ Scheduled reminder emails help reduce no-shows by reminding attendees shortly before the event begins.
π± Mobile App
In the mobile app, you can edit the Registration Confirmation Email only.
To access it:
Open your event.
Tap Settings.
Tap Emails.
Edit the confirmation email.
Tap Save.
β οΈ The 24-hour and 1-hour reminder emails can only be managed from the desktop platform.
π£ Marketing Tab
After publishing your event, the Marketing tab becomes available.
From this tab, you can:
Generate promotional images using Magic Content
Promote your event using Magic Ads
π‘ The Marketing tab is only available after your event has been published.
π¨ Receive 3 Free Marketing Creatives
Once your event is published, Nas.com generates 3 free social-ready marketing images that you can use to promote your event.
These ready-made assets can help you:
Promote your event on social media
Share your event with your audience
Increase visibility and attract more attendees
π’ Advertise with Magic Ads
After publishing your event, you can also advertise it using Magic Ads.
Magic Ads helps you create and launch advertisements for your event on Facebook and Instagram directly from Nas.com.
π± Mobile App
On the mobile app, the Marketing section is located on the main event page.
To access it:
Open your event.
Scroll down to the Market your product section.
π Step 3: Publish and Promote Your Event
Once you've finished configuring your event, click Publish in the top-right corner.
After publishing, you'll see a confirmation popup where you can optionally notify your members about your new event.
You can:
Click Notify all members to send an announcement to your members.
Add an optional message before sending the notification.
Click Do not notify if you prefer not to send a notification.
π‘ Notifying your members is optional. You can publish your event without sending an announcement.
π Share Your Event
After publishing, you'll see several ways to share your event.
You can:
Copy your Event page link
Copy the Checkout link for direct registrations
Share directly to supported social media platforms
Download and share the Event QR code
This makes it easy to promote your event across different channels and attract more attendees.
π Open Your Event Page
You can preview and access your event's public page at any time from the β― (More) menu.
To open your Event Page:
Click the β― (More) button in the top-right corner.
Select Event page.
The Event Page allows you to:
Preview how your event appears to potential attendees.
Review your event information before sharing it publicly.
Access the public registration page that attendees will use to register for your event.
π Marketing Your Event
After your event has been published, the Marketing tab unlocks additional promotional tools to help you reach more attendees.
From here, you can:
Access your 3 free Magic Content marketing creatives generated for your event.
Generate additional marketing creatives by clicking Create.
Launch advertisements for your event using Magic Ads by clicking Start an ad.
π± Mobile App
You can also publish and share your event from the mobile app.
Once your event has been published, you'll be able to:
View your published event
Copy and share your event link
Access the Marketing section by scrolling down the event page
Preview your event as attendees will see it
π‘ After publishing, the Marketing section unlocks additional features such as free Magic Content assets and Magic Ads.
π In Summary
Creating an event on Nas.com allows you to host online or in-person experiences, manage attendee registrations, communicate with participants, and promote your eventβall from a single place.
After publishing your event, you can customize attendee emails, monitor registrations, generate free marketing creatives with Magic Content, advertise using Magic Ads, and share your event across different channels to reach more attendees.
β Frequently Asked Questions (FAQs)
Q: Can I edit my event after publishing?
Yes. You can update your event details, registration settings, attendee emails, and other information at any time before or after publishing.
Q: Can I customize the emails sent to attendees?
Yes. You can edit the registration confirmation email and scheduled reminder emails from the Emails tab. On the mobile app, only the registration confirmation email can be edited.
Q: Can attendees register after my event has started?
It depends on your registration settings. If registration remains open, attendees can continue registering. You can close registration at any time from the Registration tab.
Q: Can I limit the number of attendees for my event?
Yes. You can set a maximum event capacity from the Registration tab. Once the limit is reached, no additional registrations will be accepted unless you increase the capacity.
Q: Can I preview my event before sharing it?
Yes. Open the β― (More) menu and select Event page to preview how your event appears to potential attendees before sharing it.
Q: Can I manage my event from the mobile app?
Yes. You can view and manage your event from the mobile app. Some features, such as editing scheduled reminder emails, are currently available only on the desktop platform.
π€ Need extra help? Work with a Nas.com Expert
If you need hands-on help for your business, you can work directly with a vetted Nas.com Expert.
Nas.com Experts are experienced professionals reviewed by the Nas.com team who can help with setup, strategy, and specific business needs.
Explore available experts here:
π¬ Contact Support
If you have questions or need help, you can:
Use the chat widget inside the platform (bottom right corner) or message us through WhatsApp at http://wa.me/+19294260851
Email us at help@nas.com