Nas.com storage upgrades allow Business Owners on the Pro or Platinum plan to purchase additional storage beyond their plan's default storage limit.

Storage upgrades are useful for businesses that store large video files, high-resolution images, course materials, and other digital resources.

Key details:

Every Nas.com business has a default storage limit based on its subscription plan. If your business stores a large amount of content, you may need additional storage to continue uploading files.

A storage upgrade can help you:

Nas.com offers three annual storage add-ons. Choose the option that matches your business's storage needs.

These are annual storage add-ons purchased separately from your base subscription. Review the checkout details before completing your purchase.

You can purchase a Nas.com storage upgrade through the self-serve checkout process.

Follow these steps:

Important: Storage activation is not instant. If your storage limit has not increased after 24 hours, contact Nas.com Support for assistance.

You can check your current storage usage and storage limit in your Nas.com Manager Portal.

To check your storage usage:

Your storage usage is displayed in the format used storage / total storage. For example, 0.09/100 GB means your business is using 0.09 GB out of its 100 GB storage allowance.

Review the following rules before purchasing or cancelling a storage add-on.

No. Nas.com storage upgrades are non-refundable.

If you purchase a larger storage plan while an existing storage add-on is still active, you will not receive a refund for the unused portion of your previous plan.

Recommendation: Use your existing storage capacity or wait until your current storage plan is near expiration before purchasing another upgrade.

If you cancel the recurring payment for your storage add-on, your storage limit returns to the default limit associated with your business subscription:

If your business is using more storage than the default limit after cancellation, you may be unable to upload new files until you free up enough space.

Nas.com Business Owners on Pro and Platinum can purchase additional storage through annual add-ons of 50 GB, 100 GB, or 300 GB.

The respective prices are US$199, US$399, and US$999 per year. After payment, allow up to 24 hours for the additional storage to appear in your account.

Storage upgrades are non-refundable. Purchasing another upgrade before the current one expires does not entitle you to a refund for unused time. If you cancel a recurring storage add-on, your limit returns to the default storage allowance for your subscription plan

Q: What storage upgrades are available on Nas.com?

Nas.com offers additional storage add-ons of 50 GB, 100 GB, and 300 GB. These are annual purchases available for Business Owners who need more storage than their base plan provides.

Q: How much does a Nas.com storage upgrade cost?

The listed annual prices are US$199 for 50 GB, US$399 for 100 GB, and US$999 for 300 GB.

Q: How long does it take for a storage upgrade to activate?

Allow up to 24 hours after successful payment for your new storage limit to appear in your account.

Q: What should I do if my storage has not increased after 24 hours?

Contact Nas.com Support at help@nas.com or through the live chat widget. The team can verify your transaction and help update your account if necessary.

Q: Can I upgrade from 100 GB to 300 GB before my current plan expires?

Yes. You can purchase the larger storage plan before your current plan expires. However, you will not receive a refund for the unused portion of your existing storage plan. Consider waiting until your current storage is full or near expiration before upgrading again.

Q: How do I check how much storage I have left?

Log in to your Nas.com Manager Portal, go to More → Plan & Billing → My Usage, and look for the Storage section to view your current usage.

Q: Are Nas.com storage upgrades refundable?

No. Storage upgrades are non-refundable, including when you purchase a larger plan while an existing storage add-on is still active.

Q: What happens to my files if I cancel my storage add-on?

Your storage limit returns to your plan's default allowance: 50 GB for Pro or 100 GB for Platinum. If your stored content exceeds that limit, you may be unable to upload new files until you free up space.

Q: What happens if I cancel my storage add-on but keep my Pro or Platinum subscription?

Your base subscription remains separate from the storage add-on. When the add-on is cancelled, your storage limit returns to the default allowance for your business plan.

If you have questions or need help, you can: