Nas.com’s Free Plan was officially phased out on March 31, 2026.

To continue accessing and managing your business on Nas.com, users are now required to subscribe to a paid plan (Basic, Pro, or Platinum).

If a business was not upgraded after the Free Plan phase-out:

• The business becomes locked
• Owners lose access to manage their products, memberships, and settings
• Access can be restored anytime by subscribing to a paid plan

📌 During the transition period, some users may have received promotional upgrade offers. These offers are no longer active or guaranteed.

We’re simplifying Nas.com to focus on serious businesses who are actively building and selling.

Maintaining a free tier limits how much we can invest in:

By moving to paid plans only, we can:

This change allows us to build a stronger, more sustainable platform for creators and business owners long term.

If your business remained on the Free Plan and was not upgraded to a paid subscription before March 31, 2026:

• Your business is now locked
• You cannot access or manage your dashboard, products, memberships, or settings
• You cannot create, edit, or publish content

Access can be restored anytime by subscribing to a paid plan (Basic, Pro, or Platinum).

If you previously had a paid Nas.com subscription and later cancelled it, your business may already have limited access.

In this state, only selected areas remain accessible, such as:

• Plan & Billing
• Transactions
• Payouts

To restore full platform access, you will need to subscribe to a paid plan again.

Business memberships and communities on Nas.com are managed independently by each business owner.

If you are a member of a business or community and have questions about subscriptions, access, or payments, please contact the business owner directly.

If your business becomes locked after March 31, 2026 due to not upgrading to a paid plan:

• You will lose access to manage your business, products, and memberships
• Existing recurring memberships may continue renewing unless removed manually

At the moment, locked business owners cannot cancel memberships themselves from the platform.

📌 If your members are still being charged after your business becomes locked, please contact support immediately so the team can assist with membership removal.

If charges were already processed, refunds must be initiated by the business owner once access or payment records are reviewed with support assistance.

During the Free Plan transition period, some users may have received promotional upgrade offers when moving to a paid plan.

📌 These promotional offers were time-limited and are no longer guaranteed or active for all users.

Current plan pricing and availability can be viewed directly from your Nas.com billing settings.

If your business is currently locked, you can restore full access anytime by subscribing to a paid plan.

To upgrade:

Once your subscription is active, access to your business dashboard and features will be restored.

Q: What happens if I did not upgrade before March 31, 2026?

Your business becomes locked until you subscribe to a paid plan.

While locked:

• You cannot access or manage your dashboard
• You cannot edit products, memberships, or settings
• You cannot create or publish content

Full access will be restored once you subscribe to a paid plan.

Q: Will my business data be deleted if my account is locked?

No. Your business data, products, and transaction history remain on Nas.com.

However, you will not be able to access or manage them until your subscription is reactivated.

📌 Learn more at:
​Nas.com Privacy Policy

Q: I previously cancelled a paid plan and moved back to Free. What happens to my account?

Businesses that previously cancelled a paid plan may already have limited access.

In this state, only selected sections remain available, including:

• Plan & Billing
• Transactions
• Payouts

To restore full access, you will need to subscribe to a paid plan again.

Q: Can I still restore access to my locked business?

Yes. You can restore access anytime by subscribing to a paid plan such as Basic, Pro, or Platinum.

Q: What happens to existing memberships if my business is locked?

Existing recurring memberships may continue renewing unless they are manually removed.

At the moment, locked business owners cannot cancel memberships themselves from the platform.

📌 If members are still being charged after your business becomes locked, please contact support for assistance.

Q: Will member subscriptions automatically stop when my business is locked?

Not currently. Existing recurring memberships may continue renewing until they are manually removed.

Q: Can support automatically refund my members?

Refunds must be initiated by the business owner after payment records are reviewed with support assistance.

Q: Why do I no longer see the previous 50% promotional offer?

The previous Free Plan transition promotions were time-limited and are no longer guaranteed or active for all users.

Current pricing and plan availability can be viewed directly from your Nas.com billing settings.

Q: When did the Free Plan officially end?

The Nas.com Free Plan officially ended on March 31, 2026. Paid plans are now required to continue accessing and managing businesses on the platform.

If you need hands-on help for your business, you can work directly with a vetted Nas.com Expert.
​
Nas.com Experts are experienced professionals reviewed by the Nas.com team who can help with setup, strategy, and specific business needs.
​

Explore available experts here:

👉https://nas.com/expert

If you have questions or need help, you can: