In this article
🔥 Quick Summary
Business Owners on Nas.com can offer discounts and membership free trials to help members join their businesses or purchase eligible products.
🏷️ Discount Codes: Enter the discount code at checkout before you pay. If the code is valid and applies to your purchase, the discount will be reflected in the total price.
⏳ Membership Free Trials: A Business Owner may offer a free trial for a paid membership. You can access the membership for the trial period without being charged upfront. If you do not cancel before the trial ends, you may be charged for the membership according to the Business Owner's terms.
📧 Trial Reminder: Nas.com sends an email reminder 3 days before a free trial ends to let you know that the trial is about to convert to a paid subscription.
⚠️ Important: These membership free trials are offered by individual Business Owners and are separate from Nas.com subscription plans such as Pro and Platinum. Nas.com provides the platform and payment technology, while the Business Owner sets the promotion's terms, including the discount amount, trial duration, eligibility, and refund policy.
🏷️ How to Apply a Discount Code
A Business Owner may provide a discount code that you can use when purchasing an eligible membership or product on Nas.com.
To apply a discount code:
Go to the business or product checkout page.
Select Add discount code.
Enter the discount code exactly as provided.
Click Apply.
Check the Total to confirm that the discount has been applied.
If the discounted amount is correct, complete your payment.
⚠️ Important: Make sure the discount is applied before you complete your payment. If you pay without applying the code, the discount cannot be automatically added to the completed payment. Contact the Business Owner directly to ask whether they can assist with the discount.
⏳ Understanding Membership Free Trials
A membership free trial is a promotion that a Business Owner can offer for a paid membership. To use the free trial, you must select an eligible paid membership tier and apply the free-trial discount code at checkout.
Here's how it works:
🏢 Choose a Business
Go to the Business Owner's Nas.com page and click Join Community.
💳 Select a Paid Membership
Review the available membership tiers and select the paid membership you want to join.
Note: Free trials apply to eligible paid memberships. They do not apply to free membership tiers.
🏷️ Enter the Free-Trial Code
On the checkout page, enter the free-trial code provided by the Business Owner under Add discount code.
✅ Apply the Code
Click Apply. If the code is valid and applies to the selected membership, the checkout will show the free-trial offer, including the trial duration.🆓 Confirm the Free Trial
Before completing the checkout, check that the free-trial offer has been applied and that the amount due today shows Free.
⏳ Trial Period
Your free trial begins according to the terms of the promotion. The trial duration is set by the Business Owner.💳 After the Trial
When the free trial ends, your membership may renew as a paid subscription according to the membership's terms. Nas.com sends an email reminder 3 days before the trial ends.
⚠️ Important: A membership free trial is a promotion created by a Business Owner for their paid membership. It is separate from Nas.com Pro and Platinum plans. The Business Owner determines the free-trial duration and other promotion terms.
📝 When a Membership Requires Approval
Some paid memberships require approval before you can join. If you use a membership free-trial code for a membership that requires approval, the free trial begins only after the Business Owner approves your membership.
The process works like this:
📝 Select the Membership
Choose the paid membership that requires approval.🏷️ Apply the Free-Trial Code
At checkout, enter the free-trial discount code and click Apply.📨 Submit Your Membership Request
Complete the required information and submit your request to join the membership.🔎 Wait for Approval
The Business Owner reviews your request.✅ Membership Approved
Once the Business Owner approves your membership, your free-trial period begins.
💡 Important: You do not lose free-trial days while waiting for approval. The trial countdown starts after your membership is approved.
🛑 Troubleshooting: Why Isn't My Discount Code Working?
If your discount code is not accepted at checkout, check the following:
📅 The Code Has Expired
The Business Owner may have set a validity period for the discount code. Check whether the promotion is still valid.👥 The Redemption Limit Has Been Reached
The Business Owner may have limited the number of times the code can be used. If the redemption limit has been reached, the code can no longer be used.🎯 The Code Does Not Apply to Your Purchase
A discount code may apply only to specific memberships or products. Make sure the code applies to the membership or product you selected.⌨️ Check the Code You Entered
Make sure you entered the discount code exactly as provided by the Business Owner. Check for extra spaces or incorrect characters.🏷️ The Promotion Type Is Different
If you are trying to use a membership free-trial code, make sure you have selected the eligible paid membership before applying the code. The free-trial offer will only appear if the code is valid for that membership.
💡 Still having trouble? If the code should work but is still not accepted, contact the Business Owner who provided the code. They can confirm the promotion's eligibility, validity, and redemption limits.
🚫 How to Cancel a Membership or Membership Free Trial
If you decide you no longer want to join or continue with a business, you can cancel your membership.
If you are using a membership free trial, cancel before the trial period ends to avoid being charged for the paid membership.
To cancel your membership or free trial:
Open your Profile.
Go to My Subscriptions.
Open the Memberships tab.
Select the business you want to leave.
For a free or paid membership, click Manage → Cancel subscription.
Follow the on-screen instructions to confirm the cancellation.
📖 For detailed cancellation instructions, see:
How to Cancel Your Membership or Unsubscribe from a Business/Store
💡 Important: Canceling a membership only affects your membership with that specific business. It does not cancel your Nas.com subscription, such as a Basic, Pro, or Platinum plan, if you have one.
📝 In Summary
🏷️ Apply discount codes at checkout: Enter the code under Add discount code and click Apply before completing your payment.
⏳ Membership free trials: A Business Owner can offer a free trial for an eligible paid membership. You must apply the free-trial code at checkout to receive the offer.
🆓 Check the checkout total: When a valid free-trial code is applied, the checkout shows the applicable trial period and the amount due today.
📧 Watch your inbox: Nas.com sends an email reminder 3 days before the free trial ends.
🚫 Cancel before the trial ends: If you don't want the membership to continue as a paid subscription, cancel the membership before the free trial ends.
⚠️ Remember: Membership free trials are promotions offered by Business Owners. They are separate from Nas.com Pro and Platinum subscription plans.
❓ Frequently Asked Questions (FAQs)
Q: Will I be charged when I start a membership free trial?
No. When a valid free-trial code is applied to an eligible paid membership, the checkout shows the applicable trial offer and the amount due today is Free. You may be charged when the trial ends if you continue with the membership.
Q: How do I get a membership free trial?
The Business Owner must offer a free trial and provide you with a free-trial discount code. Select the eligible paid membership, enter the code at checkout, and click Apply.
Q: What happens when my membership free trial ends?
If you continue with the membership, you may be charged the membership subscription fee when the trial ends, according to the membership terms.
Q: I forgot to cancel my trial and was charged. Can I get a refund?
Refunds are not automatically provided when you cancel a membership. For a membership offered by another Business Owner, contact that Business Owner directly to ask about their refund policy.
Q: Can I use a discount code and a membership free trial together?
A membership free trial is provided through a free-trial discount code. If the code is valid for the paid membership you selected, applying it at checkout activates the free-trial offer.
Q: I forgot to enter my discount code before paying. What should I do?
Contact the Business Owner who provided the code. Nas.com cannot automatically apply a discount to a payment that has already been completed.
Q: Why do I need to enter my payment details for a membership free trial?
Payment details may be required at checkout so the membership can continue as a paid subscription if you remain subscribed after the free-trial period ends.
Q: Can I cancel my membership free trial?
Yes. You can cancel the membership before the free-trial period ends. Follow the steps in How to Cancel Your Membership or Unsubscribe from a Business/Store.
Q: Does canceling a membership cancel my Nas.com Pro or Platinum subscription?
No. A membership and a Nas.com subscription plan are separate. Canceling a membership only affects your membership with that specific business.
💬 Contact Support
If you have questions or need help, you can:
Use the chat widget inside the platform (bottom right corner) or message us through WhatsApp at http://wa.me/+19294260851
Email us at help@nas.com