In this article:
🔥 Quick Summary!
You can cancel any membership (free or paid) to leave a business or community.
Canceling a membership removes your access to that business
You will keep access until the end of your billing period (for paid memberships)
This applies to both free and paid memberships
⚠️ Important
Canceling a membership does NOT cancel your Nas.com subscription (Basic, Pro, Platinum).
If you are a Business Owner and want to stop your plan, you must cancel it separately from Plan & Billing.
👉 See: How to Cancel Your Nas.com Subscription (Basic, Pro or Platinum)
⭐ What Does “Canceling Membership” Mean?
Canceling a membership removes your access to a specific business or community.
This includes:
Businesses created by other users
Nas.com businesses (e.g. AI School, mentorship programs, 14-day challenges)
Complimentary access you may have received through your plan
What happens when you cancel:
You are unsubscribed from that one business only
Other memberships you have remain active
Your Nas.com subscription (Basic, Pro, Platinum) is not affected
Billing behavior:
Paid membership → You won’t be charged again, and access continues until the end of the billing cycle
Free membership → Access is removed immediately after cancellation
🛠️ How to Unsubscribe (Paid or Free Community)
💻 On Web:
Click your Profile icon (top-right)
Select My Subscriptions
3. Go to the Memberships tab
4. Select the business you want to leave
If it shows “Complimentary access” → click the business and select Opt-out
If it’s a free or paid membership → click the business → click Manage → Cancel subscription
📱 On Mobile App:
If you are a Business Owner:
Go to Manage
Scroll down → tap Profile & Account
Tap Subscriptions
Open the Memberships tab
Select the business and cancel
If you are a Member only:
Go to Me
Tap Subscriptions
Open the Memberships tab
Select the business and cancel
💡 Steps are the same after selecting the membership:
Complimentary → Opt-out
Free/Paid → Manage → Cancel subscription
📝 In Summary
Canceling a membership removes you from a specific business or community.
It does not affect your other memberships
It does not cancel your Nas.com subscription (Basic, Pro, Platinum)
If you want to return later, you may need to rejoin or repurchase access, depending on the business
❓ Frequently Asked Questions (FAQ)
Q: Does canceling a membership also cancel my Nas.com subscription (Basic, Pro, Platinum)?
No. These are separate.
Canceling a membership only removes you from that specific business. Your Nas.com plan will still remain active unless you cancel it separately.
👉 See: How to Cancel Your Nas.com Subscription (Basic, Pro or Platinum)
Q: I canceled but I’m still being charged. Why?
This usually happens because:
You canceled a membership, not your Nas.com subscription, or
You have another active membership or business subscription
💡 Check all your active subscriptions under Memberships and your Plan & Billing section.
Q: Will I get a refund if I cancel?
Refunds are not automatically provided when canceling a membership.
For memberships in other businesses → Contact the business owner directly
For Nas.com-run businesses (e.g. AI School, mentorship programs) → Contact help@nas.com or refer to that program’s refund policy
Q: What happens after I cancel a membership?
Paid membership → You keep access until the end of your billing period
Free membership → Access is removed immediately
Other memberships and your Nas.com plan are not affected.
Q: Can I cancel complimentary access (e.g. from Pro/Platinum)?
Yes.
If you have complimentary access (e.g. AI School or Nas.com Business Owners), you can opt out anytime from your Memberships page.
💡 This does not affect your Nas.com subscription plan.
Q: Can I rejoin a business after canceling?
Yes, depending on the business rules. You may need to rejoin or repurchase access.
Q: I don’t see the cancel option. What should I do?
Make sure you're viewing the correct membership
Check if you're in the correct account
If it’s still missing, contact help@nas.com with a screenshot and details.
💬 Contact Support
If you have questions or need help, you can:
Use the chat widget inside the platform (bottom right corner) or message us through WhatsApp at http://wa.me/+19294260851
Email us at help@nas.com