This guide is intended for users participating in the Roadmap: Launch your Physical product on Nas.com Challenge and early beta users of the feature.

If you are looking for the latest official documentation, please refer to the updated guides:

These articles reflect the most up-to-date workflows and product behavior.

Nas.com is introducing support for physical product sales. This allows creators and businesses to sell real, physical goods using the Nas.com platform.

Examples of physical products include:

In general, any physical product can be listed.

Previously, Nas.com primarily supported:

The Physical Products feature expands Nas.com into e-commerce, allowing sellers to list and promote real products.

Watch this short demo to see how physical products can be created and sold on Nas.com.

Note: This feature is currently in beta and available only to selected testers.

The Physical Products feature is not fully released yet.

Because the feature is still in beta:

Beta users can use Nas.com to:

Nas.com provides tools for store setup, payments, and marketing in one platform.

You can create dedicated pages for your products. Each product can include:

Each product receives its own landing page. During the beta period, there is currently no limit to the number of products you can list.

Nas.com handles payment processing. Customers can pay using:

Customers do not need to join a business before purchasing. Nas.com provides a unified checkout, allowing customers to purchase a product without needing to join first.

Nas.com provides built-in marketing tools to help you find customers and promote your products online. These tools include:

Magic Ads – Helps you create and run advertising campaigns to promote your product on social media.

Magic Leads – Helps you discover potential customers who may be interested in your product.

Magic Reach – Helps you send outreach messages to potential customers.

Magic Content – Generates AI marketing creatives (images or videos) that can be used for ads.

During the beta period:

Nas.com does not currently handle shipping or logistics. Sellers are responsible for:

Current limitations:

Because of this, sellers should include shipping costs within their product pricing.

Orders can be viewed inside the Nas.com dashboard.

The platform currently does not include advanced logistics tools or shipping automation.

There is no direct Shopify integration. You can:

Zapier integrations are available. You can explore them here:
​https://zapier.com/apps/nasio/integrations

Print-on-demand and dropshipping are allowed but not integrated. This means sellers must:

There are currently no integrations with:

If you sell products related to these services, you must manage fulfillment independently.

Refunds can be processed inside Nas.com. However:

Because this feature is still in beta, some capabilities are not yet available.

Not currently supported:

Some of these features may be added in future updates.

Nas.com's Physical Products feature allows creators to:

However:

The public launch is expected in the 3rd week of March.

Q. Does Nas.com handle shipping or delivery?

No. Nas.com does not handle shipping, delivery, or logistics.

Sellers are responsible for:

Nas.com currently only handles product pages, payments, and marketing tools.

Q. How do I ship my products to customers?

Shipping must be handled outside of Nas.com.

You can ship orders using your preferred method, such as:

Once you receive an order in your Nas.com portal, you will need to arrange shipping manually.

Q. Can customers track shipping through Nas.com?

No. Nas.com does not currently provide shipping tracking.

You can view customer order details in your Nas.com portal, but shipping updates and tracking must be handled separately.

Q. Should I include shipping costs in my product price?

Yes.

Since Nas.com does not yet support automatic shipping rate calculations, sellers should include shipping costs in the product price or manage shipping fees separately.

Q. Can I restrict orders to certain countries?

Yes.

If you use Nas.com marketing tools such as Magic Ads, you can target ads by:

This helps limit orders to locations where you can deliver your products.

Q. Can I use dropshipping or print-on-demand?

Yes, but these are not integrated yet.

You must handle them manually, including:

Q. What happens when I receive an order?

When a customer buys a product:

Q. Can I issue refunds if there is a problem with an order?

Yes.

Refunds can be processed inside Nas.com.

However, returns and product logistics must be handled by the seller.

Nas.com only processes the payment refund.

Q. Why don't I see the Physical Products feature in my dashboard?

The Physical Products feature is currently in beta.

It is available only to selected beta testers.

If you do not see the feature yet, your account does not currently have access.

The public release is expected in the 3rd week of March.

Q. What happens if a package is lost, delayed, or damaged?

Shipping issues such as lost, delayed, or damaged packages must be handled by the seller, not Nas.com.

Because Nas.com does not manage shipping or logistics, sellers are responsible for:

Nas.com only provides the platform for product sales and payment processing.

Q. Does Nas.com take a commission from physical product sales?

During the beta period, Nas.com does not take a transaction fee from physical product sales.

However, sellers may still incur other costs depending on the tools they use, such as:

Fees and pricing may change once the Physical Products feature is fully released.

If you need hands-on help for your business, you can work directly with a vetted Nas.com Expert.

Nas.com Experts are experienced professionals reviewed by the Nas.com team who can help with setup, strategy, and specific business needs.

Explore available experts here:

👉https://nas.com/expert

If you have questions or need help, you can:

• Use the chat widget inside the platform (bottom right corner) or contact us through WhatsApp

• Email us at help@nas.com