Magic Reach is a communication tool on Nas.com that helps you send bulk messages to your audience across multiple channels.

You can use Magic Reach to:

Supported channels include:

💡 Magic Reach allows you to communicate with your members and community directly from your Nas.com portal or mobile app.

To create a new message in Magic Reach:

💡 Drafts are automatically saved while editing.

Desktop View:

Mobile View:

Magic Reach supports multiple communication channels.

Send newsletters, announcements, promotions, and updates directly to member inboxes.

Publish updates to your business feed for members or public audiences.

You can choose:

Send direct WhatsApp messages to members who opted in to receive WhatsApp communication.

💡 WhatsApp messages require member consent before delivery.

To use WhatsApp DM with Magic Reach, you first need to collect your members’ phone numbers.

Phone numbers are collected through your membership tiers or product checkout flow.

To enable phone number collection:

Once enabled, phone numbers will be collected when users:

💡 Best practice:
Include your preferred contact method (email, Instagram, support link, etc.) inside the message so members know how to reach you directly.

Each Nas.com plan includes a monthly WhatsApp DM allowance:

If you reach your monthly limit, you can purchase additional WhatsApp DM credits.

💡 1 credit = 1 WhatsApp message sent to 1 member

Example: Sending a message to 50 members uses 50 credits.

💳 Top-Up Links

📩 Basic Plan Users

Additional WhatsApp DM top-up links are not yet available for Basic plans.

For now, Basic users can request additional WhatsApp DM credits by contacting: help@nas.com

Magic Reach allows you to choose exactly who should receive your message.

To select your audience:

You can send messages to:

You can also filter recipients before sending.

💡 Members who opted out of communications will automatically be excluded from the recipient list.

Desktop View:

Mobile View:

After selecting your audience and message channels, you can start creating your message.

Depending on the selected channel, you can:

You can also:

💡 Use clear and concise messaging to improve engagement and readability.

📱 The same message creation and management actions are also available in the Nas.com mobile app.

Desktop View:

Mobile View:

Magic Reach provides analytics for your campaigns.

You can track:

Use these insights to understand what content performs best.

Desktop View:

Mobile View:

Magic Reach automatically saves your drafts while editing.

On Desktop (Nas.com portal), you can:

💡 This helps you reuse successful campaigns faster.

📱 On the mobile app, you can only continue editing saved drafts. Other draft management actions are currently available on Desktop only.

Desktop View:

After sending or scheduling a message, Magic Reach will display a delivery status for each campaign.

Possible statuses include:

💡 Messages may be placed under review if they are suspected of containing spam, phishing links, fraudulent content, or suspicious messaging behavior.

If a message is under review, the Nas.com team will manually approve or reject it before sending.

If a message is rejected, the rejection status will also appear in Magic Reach so you can review and update the content if needed.

All message statuses are visible directly inside the Magic Reach dashboard.

To protect users and maintain message deliverability, all Magic Reach emails and WhatsApp DMs are automatically screened for harmful or unsafe content.

This includes checks for:

If harmful content is detected:

A message may show as Failed or Undelivered for several reasons:

1. Invalid Contact Information

2. Member Opt-Outs

Members who unsubscribed from marketing emails or opted out of communications will no longer receive messages.

3. Spam or Safety Filtering

Messages with suspicious wording, unsafe links, or spam-like formatting may be automatically blocked.

4. Security Restrictions

Messages containing potentially harmful or suspicious links may fail delivery due to automated security checks.

💡 Following these guidelines helps improve delivery rates and keeps your business compliant with platform and WhatsApp messaging standards.

Magic Reach is Nas.com’s built-in communication tool that helps you send bulk messages to your audience through Email, WhatsApp DM, and Feed Posts. It allows you to create announcements, newsletters, promotions, and updates directly from your Nas.com portal or mobile app.

With Magic Reach, you can:

Magic Reach also includes safety systems and delivery monitoring to help maintain message quality and platform compliance.

Q: What channels does Magic Reach support?

Magic Reach currently supports:

Q: Can I schedule messages?

Yes. You can send messages immediately or schedule them for a future date and time.

Q: Can I send messages to specific members only?

Yes. You can target:

Q: Can members reply to WhatsApp DMs?

No. WhatsApp DMs sent through Magic Reach are one-way broadcasts only.

Q: Why is my WhatsApp message under review?

Messages may be reviewed if they contain suspicious links, spam-like wording, phishing attempts, or potentially harmful content.

Q: Why did my message fail or show as undelivered?

Common reasons include:

Q: Can I use Magic Reach on mobile?

Yes. You can create and manage messages using the Nas.com mobile app. Some draft management actions are currently desktop-only.

If you need hands-on help for your business, you can work directly with a vetted Nas.com Expert.

Nas.com Experts are experienced professionals reviewed by the Nas.com team who can help with setup, strategy, and specific business needs.

Explore available experts here:

👉https://nas.com/expert

If you have questions or need help, you can: