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💰Nas.com Payout Setup

In this article:

🔥 Quick Summary!

Payout setup allows Business Owners to receive their earnings from Nas.com sales directly into their bank account.

Nas.com supports two payout methods, depending on the Business Owner's country and eligibility:

  • Stripe Connect

  • Manual Bank Transfer

In this guide, you'll learn how to:

  • Set up your payout method

  • Provide the required payout and personal information

  • Complete payout verification

  • Understand payout requirements for your region

  • Check when payouts are processed

  • Update your payout or bank details

💡 Payout settings can be accessed from both the Nas.com desktop portal and the mobile app. Mobile instructions are included where applicable.

📺 Here's a detailed walkthrough from our team

⭐ What Are Nas.com Payouts?

Payouts are how Nas.com sends the money you earn from your sales to your bank account.

You need to set up your payout method before you can receive your earnings. Once your payout method is successfully set up and verified, your eligible earnings can be paid to your connected bank account according to the applicable payout schedule.

Nas.com supports two payout methods, depending on your country:

  • Stripe Connect — the primary payout method available in most countries. Stripe may require you to verify your personal, business, and bank information before payouts can be processed.

  • Manual Bank Transfer — available in some regions where Stripe Connect is not supported.

💡 Important: Your available payout method depends on your country and eligibility.

🎯 Why Should I Set Up Payouts?

Setting up your payout method ensures that your earnings can be processed and sent to your bank account.

Setting up your payouts early helps you:

  • Receive your earnings on the applicable payout schedule once your account is verified.

  • Avoid delays caused by incomplete or incorrect payout information.

  • Complete the verification required for payouts to be processed.

  • Receive earnings from your eligible sales, including memberships, challenges, and products.

💡 Important: Your payout account must be verified, and your bank information must be accurate and complete. Missing or incorrect information can cause payout delays or failures.

🛠️ How Does Payout Setup Work?

Your payout method depends on your country and which payout options are available to you.

1. Stripe Connect

Stripe Connect is the primary payout method available in most countries.

When setting up Stripe Connect, you may be asked to provide and verify:

  • Personal information

  • Business information

  • Bank account details

  • Identification documents, depending on your country and local requirements

Once your Stripe account is successfully verified, your eligible payouts can be processed.

🔧 Having Trouble Completing Stripe Connect?

If you’re having trouble completing the Stripe Connect verification process, try the following:

  1. Clear your browser cookies and try again.

  2. Allow pop-ups for the Nas.com site and try again.

  3. Try using a different browser, such as Chrome or Edge.

  4. If you’re still unable to complete the verification, contact Stripe Support for assistance.

Important: Nas.com recommends using Stripe Connect whenever it is available in your region.

2. Manual Bank Transfer

Manual Bank Transfer is available in some countries where Stripe Connect is not supported.

When setting up a manual bank transfer, you may need to provide:

  • Bank name

  • Account holder details

  • Account number or IBAN

  • SWIFT/BIC code

💡 Important: The payout method available to you depends on your country. If Stripe Connect is available for your region, you should use Stripe Connect. Manual Bank Transfer is only available in eligible regions.

📅 Payout Schedule

Your payout timing depends on your Nas.com subscription plan.

🟡 Pro Plan

Nas.com Pro payouts are processed twice each month. After a payout is processed, the payment will usually arrive in your bank account within 7 business days.

The exact arrival time can vary depending on:

  • Whether your Stripe account is fully verified

  • National or local banking holidays

  • Your bank's processing time

💡 Important: Most Business Owners receive their payout within 7 business days after the payout is processed.

If your payout is delayed, contact help@nas.com for assistance.

🌈 Platinum Plan

Platinum customers have access to Payout on Demand, which allows eligible earnings to be requested outside the regular payout schedule.

👉 Learn more: Payout on Demand for Platinum Users
​https://help.nas.com/en/articles/12710482-payout-on-demand-for-platinum-users

🚀 How to Set Up Your Payout Method

  1. Open the Payout page:

    • Desktop: Go to Money → Payout from your Nas.com portal.

    • Mobile app: Tap Money at the bottom, then tap Payout at the top.

  2. Choose Stripe Connect or Manual Bank Transfer (if available for your account).

  3. Enter the required details.

  4. Complete the verification steps.

  5. Confirm that your payout method is Active.

Desktop:

Mobile app:

💰 How to Change or Update Your Bank Details

You can update your payout method at any time:

  1. Go to Money → Payout.

  2. Under Payout Method, click the ⋯ (three dots) menu.

  3. Select Edit bank details.

  4. Update your bank information as needed.

Common reasons to update your bank details:

  • You changed banks

  • You want payouts sent to a business account

  • Your bank rejected a previous payout

🤔 Where Can I View My Payout History?

You can view your payout history from the Payout section.

  • Desktop: Go to Money → Payout.

  • Mobile app: Tap Money at the bottom, then tap Payout at the top.

The Payout section shows your payout history, including payout amounts, dates, and payment status.

Desktop:

Mobile app:

🔁 Refunds & Payout Adjustments

If you issue a refund to a customer or member, the refunded amount is deducted from your next payout.

  • If your available payout balance is enough to cover the refund, the amount is deducted from your next payout.

  • If your payout balance is not enough to cover the refund, you may need to make an additional payment to cover the remaining amount. Otherwise, the refund may be declined.

Chargebacks are handled according to Stripe's policies. For more information, see Stripe's Chargebacks 101

📝 In Summary

To receive your earnings without issues, make sure your payout account is fully verified and your banking information is accurate and complete.

💡 Keep in mind:

  • Your account must be verified before payouts can be processed.

  • Incorrect or incomplete bank details can cause payout delays or failures.

  • ID verification may be required depending on your region and local banking requirements.

  • Businesses created from a Venezuelan IP address are required to use a U.S. bank account for payouts.

  • Once your payout setup is complete, your earnings will be deposited automatically according to your payout schedule.

📚 Related Payout Articles

For more information, see:

❓ Frequently Asked Questions (FAQs)

Q: Stripe Connect isn't available in my region. How can I add my bank account details?


In some regions, Stripe Connect is not available and you may be able to add your bank details through Manual Bank Transfer.

If the Manual Bank Transfer option is available for your account, select it during payout setup and enter your bank details.

If Stripe Connect is unavailable and you don't see a Manual Bank Transfer option, contact finance@nas.com for assistance.

Q: I was asked to verify my business community before or after I set up my payout method. What should I do?


You must complete the Initial Verification Form before your payouts can be processed.

For more information, see Nas.com Verification.

Q: My payout is in "Pending Reply" status. What does this mean?


​Pending Reply means you need to provide additional information through the Payout Verification Form before your payout can be released.

For more information, see Nas.com Payout Verification.

Q: What if my payout is late?


If your payout has not arrived within the expected processing timeframe, contact finance@nas.com for assistance.

Q: I'm having trouble completing Stripe Connect verification. What should I do?


First, try the following:

  • Clear your browser cookies and try again.

  • Allow pop-ups for the Nas.com site.

  • Try a different browser, such as Chrome or Edge.

  • If you're still unable to complete verification, contact Stripe Support for assistance.

Stripe Connect is the preferred payout method whenever it is available in your region.

🤝 Need extra help? Work with a Nas.com Expert

If you need hands-on help for your business, you can work directly with a vetted Nas.com Expert. Nas.com Experts are experienced professionals reviewed by the Nas.com team who can help with setup, strategy, and specific business needs.

Explore available experts here:

👉https://nas.com/expert

💬 Contact Support

If you have questions or need help, you can:

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