In this article:
🔥 Quick Summary!
The Platinum Plan is Nas.com’s most premium offering, built for business owners / entrepreneurs who need lower fees, significantly more storage, revenue‑boosting tools, advanced analytics, and priority support.
The Platinum Plan unlocks the best of Nas.com, including:
Lower transaction fees (the best rates on the platform)
Up to 100 GB of storage for digital products, community content and media assets
Dedicated Account Manager with priority support
AI-powered marketing tools such as Magic Ads, Magic Leads and Magic Reach for Facebook/Instagram (automated ad creation, audience targeting)
Affiliate tools (lets members or your community promote and earn commissions)
Higher member capacity (e.g., up to 100,000 members per plan in some regions)
Early access to new features, advanced analytics & insights, “enterprise-level” support without enterprise pricing
It’s available to Pro users who wish to upgrade.
📺 Here's a detailed walkthrough from our team.
💸 How Much Does Platinum Cost?
Prices vary based on your country. Check out the pricing and subscription plan comparison here:
🔁 Managing Your Platinum Subscription
You can easily manage your subscription by:
Switching between monthly and yearly billing
Updating your payment method
Cancelling your subscription
Go to Settings → Plan & Billing to make changes.
📞 Why We Ask for Your Phone Number
When subscribing to Platinum, we’ll ask for your phone number so your account manager can reach out and assist you faster.
Auto-filled based on profile or previous subscriptions
Stored securely and only used the benefit of your assigned account manager
📈 Upgrades & Downgrades
Click on "Change" button
Select new plan
Click "Confirm"
🟢 Upgrading to Platinum
Takes immediate effect
A prorated credit is applied for your unused time
A new billing cycle begins from the upgrade date
Note: Prorated credit can only be used to upgrade tier and any subscription plan renewals (Pro & Platinum)
🔴 Downgrading to Pro
Takes effect after your current billing cycle ends
No immediate changes to features or fees
⏳ You can’t change plans again until the current change has taken effect.
🌀 Example: Pro to Platinum Upgrade
You switch from Pro Yearly ($249) to Platinum Monthly ($99) on March 10.
Unused Pro value = $202.61
New Platinum plan starts immediately
You pay $0 today
$103.61 is stored as credit for future payments
Your billing will look like this:
Date | Payment | Credit Before | Credit After |
Mar 10 | $0 | $202.61 | $103.61 |
Apr 10 | $0 | $103.61 | $4.61 |
May 10 | $94.39 | $4.61 | $0 |
⚠️ Undo Cancellation & Change plans
Undo Cancellation: If you cancel your plan but change your mind, simply undo before the plan ends.
Undo Change Plan: If you downgrade (e.g., Platinum → Pro), you can undo the change before it takes effect.
❌ Cancellation & Refund Policy
We understand that plans can change. Here’s how cancellations and refunds work:
Cancelling Your Subscription
You can cancel anytime from Settings → Plan & Billing.
Your subscription will remain active until the end of your current billing period.
You can undo the cancellation if it hasn’t taken effect yet.
Once your subscription ends, your business will appear inactive and your products will no longer be accessible until you resubscribe.
Refunds
We do not offer refunds for monthly or yearly Platinum subscriptions once a charge is processed.
You may check out our terms of use on to know more about our refund policy.
🎁 Referral Program for Platinum
Earn rewards by inviting others to go Platinum:
Referees get discounted Platinum pricing
Referrers earn cash when their invitees subscribe or upgrade
Rewards are prorated if billing cycles are adjusted
⚠️ Things to Keep in Mind
You can’t change your plan within 24 hours of your next billing date.
If your plan is downgraded, the change will only take effect after your current billing cycle ends.
📝 In Summary
Platinum gives you the lowest fees, the biggest storage, AI-powered marketing tools, and direct support from a dedicated account manager everything you need to scale faster and earn more on Nas.com.
❓Frequently Asked Questions (FAQs)
Q. What is the Platinum Plan?
A. The Platinum Plan is Nas.com’s highest-tier subscription with the lowest fees, biggest storage, advanced tools, and a dedicated account manager for priority support.
Q. Who is the Platinum Plan best for?
A. Platinum is ideal for serious or fast-growing creators who need more storage, better analytics, revenue-boosting tools, and hands-on support.
Q. How do I upgrade or downgrade my plan?
A. Just go to Settings → Plan & Billing, click Change, pick your new plan, and confirm. Upgrades start immediately; downgrades take effect after your current billing cycle.
Q: Why is my business showing as inactive?
A: Your business will show as inactive if your subscription plan has expired or is no longer active. When a plan ends, products are unpublished and your business page becomes inaccessible until you resubscribe.
Q. Do I get a refund if I cancel?
A. No, Nas.com doesn’t offer refunds for Platinum subscriptions once you’re charged. Your plan stays active until the end of your billing period.
🤝 Need extra help? Work with a Nas.com Expert
If you need hands-on help for your business, you can work directly with a vetted Nas.com Expert. Nas.com Experts are experienced professionals reviewed by the Nas.com team who can help with setup, strategy, and specific business needs.
Explore available experts here:
💬 Contact Support
If you have questions or need help, you can:
Use the chat widget inside the platform (bottom right corner)
Platinum support: https://wa.me/+6580662860
Email us at platinum@nas.com