In this article
🔥 Quick Summary
You can manage your membership directly from your Profile.
This includes:
Upgrading or changing your plan (if available)
Canceling your membership anytime
💡 You do not need to contact the business owner to make these changes.
⚠️ Important
Canceling a membership only removes you from that specific business. It does not cancel your Nas.com subscription plan (Basic, Pro, Platinum).
🔄 How to Change Your Plan (Upgrade/Downgrade)
You can change your membership anytime if the business offers multiple plans or billing options.
This includes:
Switching to a different tier (e.g. Basic → Premium)
Changing billing cycle (e.g. Monthly → Yearly)
📍 How to Change Your Membership (Desktop)
Click your Profile icon at the upper right corner
Select My Subscriptions
Go to the Memberships tab
Select the business you want to update
Click Manage
Choose one of the following:
Change membership → switch to a different tier
Change plan → change billing cycle
Select your new option and click Confirm
Example of Change membership:
Example of Change plan:
📱 On Mobile App
Access your memberships first:
If you are a Business Owner:
Go to Manage
Scroll down → tap Profile & Account
Tap Subscriptions
Open the Memberships tab
If you are a Member only:
Go to Me
Tap Subscriptions
Open the Memberships tab
Then:
Select the business
Tap Manage
Choose Change membership or Change plan
⚠️ Important Notes
This option is only available if the business has multiple tiers or billing options
If you don’t see change options, the business may only offer one plan
Changes may take effect immediately or on the next billing cycle, depending on the selection
🎉 Once updated, your billing will adjust automatically and you’ll see a confirmation.
🛑 How to Cancel Your Membership
You can cancel your membership anytime directly from your account.
👉 Follow the full step-by-step guide here:
How to Cancel Your Membership or Unsubscribe from a Business/Store
👀 What Happens When You Cancel?
No future charges → Your membership will not renew
Access continues → You keep access until the end of your current billing period
Free memberships → Access is removed immediately
💡 Canceling a membership only affects that specific business.
It does not cancel your Nas.com subscription plan (Basic, Pro, Platinum).
📝 In Summary
You can manage your membership anytime from your Profile
You can change your plan if the business offers multiple options
You can cancel anytime — no approval needed
💡 When you cancel:
You keep access until the end of your billing period
You won’t be charged again
Your Nas.com subscription (Basic, Pro, Platinum) is not affected
❓ Frequently Asked Questions (FAQs)
Q: Why don’t I see a “Change plan” or “Change membership” option?
This usually means the business only offers one plan.
If no other options are available, you won’t be able to switch plans unless the business owner adds more tiers.
Q: Can I cancel anytime?
Yes. You can cancel your membership anytime without approval.
Your access will continue until the end of your current billing period.
Q: Will I get a refund if I cancel?
Canceling stops future charges but does not automatically issue a refund.
For memberships in other businesses → Contact the business owner
For Nas.com-run businesses (e.g. AI School, mentorship programs) → Contact help@nas.com or refer to that program’s refund policy
Q: Does canceling a membership also cancel my Nas.com subscription (Basic, Pro, Platinum)?
No. These are separate.
Canceling a membership only removes you from that specific business.
Your Nas.com plan will remain active unless you cancel it separately.
Q: Can I cancel complimentary access (e.g. from Pro/Platinum)?
Yes.
If you have complimentary access, you can opt out anytime from your Memberships page.
This will not affect your Nas.com subscription.
Q: I don’t see the cancel option. What should I do?
Make sure you’re viewing the correct membership
Check if you’re in the correct account
If it’s still missing, contact help@nas.com with a screenshot and details.
💬 Contact Support
If you have questions or need help, you can:
Use the chat widget inside the platform (bottom right corner) or whatsapp
Email us at help@nas.com